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Troubleshooting Q&A


Q: Driver issue on First time connected laptop? 

A: First time connection of a laptop, with NO internet connection, will most probably require manual installation of the required DisplayLink driver, if the laptop does not already have the driver installed (etc. all Lenovo PC’s from 2020 onwards have the driver installed out of the box. 


Q: Nothing happens on the TV, when connected…..? 

A: Solvo uses CEC (Consumer Electronics Control) to communicate with the TV via the HDMI port. Please check that CEC is activated on your TV (Check Menu-settings or read manual) CEC is named differently across brands, please see this article on what to look for in the menu of your TV.

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