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Neets Support

Neets support

If the Neets knowledge base did not answer your questions, there are other options, listed below:

Basically there are two ways of receiving physical support for Neets products and support and they are phone or email!

A general rule for receiving the best possible support, if you are working on a project, is to include the Neets Project Designer project file in the first mail you send to us.

The world:

If you are a local integrator in one of the 40+ countries, where we are present, please contact your local distributor to receive support in your local language. You can find the distributor from our interactive map right here:

It is important for us that you contact the local distributors and never go directly to Neets. They all have a very talented crew trained to support the Neets product portfolio and software.


If you are a Danish customer (integrator), you are allowed to contact us directly on or +45 75666099 (press 1 for support)

Support hours: Monday to Thursday from 8:00 until 16:00 (CET) and Friday 8:00 until 15:30 (CET)


If you are located in the US, you can also get direct support from our Danish office.

Please email us at or, toll free number: +1 (844) 200-1997

Support hours: Monday - Friday 8AM – 2PM Eastern Time Zone

Countries without a distributor

We encourage you to start by contacting in order to initiate a good business relationship.



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