Our Neets support team will do its best to support you and help you make the most of your Neets solution. The support team is available by phone from 8:00 until 16:00(CET) Monday to Thursday and Friday 8:00 until 15:30(CET) and of course on email. You will find the contact details here.
Below you will also find a link to our online support that enables us to connect directly to your computer and guide you. (Internet connection is required).
All your questions, help for troubleshooting and repairs have to go through your Neets distributor.
To make sure you gain as much advantage as you can from your Neets products from day one, we encourage you to read the manuals and FAQ's available for each product. You can also take a look at our videos before you start configuring the products.
In order to receive the best possible support we will often ask to get access to your PC and therefore we need you to download a piece of software called TeamViewer. When in contact with us, just press the TeamViewer link and this enables us to gain access to your computer and when you pass us the partner ID and password, we can see what you see.
To give you an in-depth insight into our products we invite you to attend one of our technical or sales seminar.