Knowledge Base
Search and find technical support

The QueBec II and III never turns off the monitor

When using an HDMI extender or a switch, the extender or switch may alter the behavior of the “+5V” signal.

The problem is often that the extender / switch keeps the “+5V” pin high at all times. The only way to eliminate this problem is to change the order of the equipment like this:

quebecii-faq-illustration_2.png

Was this article helpful?
0 out of 0 found this helpful