When connecting to one of the below products via USB to a Neets control system or configuring a Neets Amplifier, you might experience that sometimes they are not detected by Project Designer.
Neets SieRRa II
Neets TanGo
Neets AlFa II
Neets LiMa
Neets DelTa
Neets UniForm
Neets Amplifier 2:25
Neets Preamplifier
In order to solve this, please proceed to step 1. If no "Vcom" device is shown, and it is already listed as "Neets control systems VCOM driver" under Ports (COM & LPT), please proceed to step 2.
1. Vcom driver method
Go to Windows Device Manager and look for a 'VCom' device that is not installed correctly:
Then right-click on the 'VCom' device, and select "Update driver"
Select "Search automatically for drivers"
Driver is now installed and it should get detected by Project Designer immediately.
2. Reinstall the driver method
If the above didn't help or you already have the drivers installed and still no contact to the control system go into device manager and delete all of the ports in the Ports (COM LPT) section.
Then disconnect and reconnect the control system and wait for the driver to automatically install!
